Privacy Policy
Effective Date: July 2026
At CV.GroundLinkAsia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and transportation services.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Pickup and Drop-off Locations
- Flight Number (if applicable)
- Travel Date and Time
- Payment Information (processed securely through third-party payment providers)
- IP Address and Browser Information
- Device Information
-
2. How We Use Your Information
Your information is used to:
- Process your booking requests
- Confirm reservations
- Coordinate airport transfers
- Contact you regarding your booking
- Improve our services
- Respond to customer inquiries
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Information Sharing
GroundLinkAsia does not sell, rent, or trade your personal information.
We may share your information only with:
- Assigned Drivers
- Service Partners
- Payment Providers
- Government Authorities when required by law
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Our website uses secure encryption technologies to safeguard your data during transmission.
5. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
6. Third-Party Services
GroundLinkAsia may use trusted third-party services including:
- Google Maps Platform
- Payment Gateway Providers
- Analytics Services
- Email Notification Services
These providers maintain their own privacy policies.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your booking
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Request a copy of your personal information
To exercise these rights, please contact us.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
GroundLinkAsia reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
GroundLinkAsia
📧 Email: reach@groundlinkasia.com
🌐 Website: www.groundlinkasia.com